Privacy Policy

The RocketBloom Learning website is owned by RocketBloom Learning, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by RocketBloom Learning, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using RocketBloom Learning website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the RocketBloom Learning, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) if you choose to submit a form, request a quote, or engage with us for services.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via info@rocketbloomlearning.com.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Third-party tools:

We may use trusted third-party services (such as website analytics or email marketing platforms) to help operate our site and services. These providers are only given access to data necessary to perform their functions and are contractually obligated to protect your information.

Client data and service engagements:

When you engage RocketBloom Learning for instructional design, course development, presentation creation, or any other professional services, we may collect and process additional information provided by you or your organization. This may include, but is not limited to: internal documentation, existing training materials, proprietary content, company branding elements, and information about your team, target learners, or clients.

All client-provided information is treated as confidential. We use this data solely for the purpose of delivering the agreed-upon services and to fulfill our contractual obligations to you. We do not share, distribute, or sell this information to third parties unless explicitly authorized by you or required by applicable law.

In the course of delivering our services, we may use secure third-party tools (e.g., cloud storage, email, collaboration platforms, learning management systems, or secure generative AI tools such as large language models). These tools are used to support the creation and delivery of project materials and are selected for their commitment to data security and responsible use practices. RocketBloom Learning does not share client data with AI platforms that retain information for training purposes, and no client information is ever used for AI training unless explicitly agreed upon.

We recognize that some clients may have strict confidentiality requirements. If requested, RocketBloom Learning is happy to exclude generative AI tools from any stage of the development process and will work with clients to accommodate additional security measures as needed.

We retain client project data only for as long as necessary to fulfill the service engagement and maintain business records, unless otherwise specified by mutual agreement. You may contact us at any time to request the deletion or return of your data upon completion of a project, subject to any legal obligations we may have.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you’re unsure what information is required or have questions about how we use your data, drop us a line at info@rocketbloomlearning.com.